Evening Cohorts
Weekend Intensive — Support Lab Sprint
Compresses key labs from multiple tracks into focused Saturday sessions with asynchronous prep on Sundays. Prioritizes muscle memory for ticketing hygiene and brief escalations.
5 weekends — Saturday labs Blended
Tuition (informational)
420,000 KRW
Installment details appear in enrollment docs. See Returns & Refunds.
Request informationWhat the modules stress
- Saturday simulation blocks with rotating roles
- Sunday async quizzes with voice feedback
- Mobile-friendly reading packs for transit days
- Capstone focused on a single incident narrative
- Slack-alternative forum monitored by mentors
- Optional coffee-hour critique of ticket tone
- Certificate of completion with skills checklist
Outcomes you can evidence
- Complete a guided sprint backlog within weekend constraints.
- Demonstrate recovery steps after simulated outage announcements.
- Submit a reflective memo citing specific cohort exercises.
Lead facilitator
Luis Navarro
Senior instructor covering weekend intensives and asynchronous grading.
Logistics questions
Intensity?
Expect focused Saturdays; Sundays stay flexible but require completion of prep packs.
Missed Saturday?
One makeup window per cohort when seats exist; otherwise content moves on.
Hardware access?
No physical bench time—software-first scenarios only in this sprint.
Peer commentary
“Weekends only for me. The Weekend Intensive Support Lab Sprint voice feedback on tickets was faster than I expected.”
“Good tempo. I would add one more async quiz on asset tagging.”
Campus & phone
101-1, Hyeondaeuseongapateu, Hagye 2(i)-dong, Nowon-gu, Seoul, Korea